Initial Inspiration Provided
The world is inundated with problems ripe with opportunities to better the experiences of those around us. As a designer, it can be challenging to know where to focus your passion to enact meaninful change.
I came up with a simple strategy for quickly exploring a wide range of directions. The phrase, "why don't more people ________"?, allowed me to identify a direction with a potential user in mind right from the start.
Design a flexible, multi-use space that flows seamlessly between the interior and the exterior, the retail and the experience. The design will reflect the dichotomy between the excessive lifestyle of mid-twentieth century poolside culture and the playful resourcefulness of the Jamaican yard scene. The result will be an experiential brand that is well-positioned to partner with companies to share their stories in diverse markets.
Deliverables
From the client:
- Sources of inspiration and the broad vision/goals for the project.
- Frequent correspondence and involvement throughout the project.
From the me, project designer:
- Complete interior and exterior design concepts ready for execution
- Complete designs for print material (i.e. menus)
- Frequent correspondence with client to provide updates, gain insights, and obtain approval at various phases of the project.
Initial State Of The Interior
Initial State Of The Exterior
Interior Design & Development
Mosaic Style - Intricate:
Pro: The size and proportions are close Cons: Too expensive & time consuming
Mosaic Style - Simplified:
Pro: Faster and cheaper than the previous Cons: Proportions are too large / wonky
Subway Style:
Pro: The size and proportions are there. Clean look with more control on my end to make it happen.
Cons: Difficult to screen print so another method will be required to achieve sharp lines.
Exterior Design & Development
Driving Empathy Through Research
40%
of food in the U.S. goes uneaten
1 in 6
households do not have enough money for food
56%
of restaurant fear liability concerns for donation
1.4%
of restaurants waste their food surplus
1996
BILL EMMERSON ACT
Donors are protected from all liability apart from gross negligence and intentional misconduct.
84%
of restaurant food ends in a landfill
So why aren't restaurants donating their surplus?
Further exploration of the donation category revealed food recovery as an intriguing option. In addition to the impact more recovered food could have on peoples' lives, I was excited to leverage over fifteen years of restaurant industry experience to increase fluency of communications as well as provide a strong foundation of empathy with the prospective stakeholders helping to solve the problem.
Development of the Two Part System
Goal
Develop a standardized system that encourages restaurants to donate their surplus by leveraging business goals and their current work flow.
Challenges
How might we solve for the donation storage concern and develop a system that ensures food safety, tracks the donations, and delivers tax breaks for the food donated?
One part of the system, the Delivery Cart, meets restaurant staff where they are by considering the limited space of their kitchens. The other part of the system is the Delivery App. The app allows the food banks to communicate a need and the restaurants to communicate availability. Additionally, the app will maintain a running tally for the amount of food donated and the tax credit value they are able to write off at year’s end.
Part One: The Delivery Cart
Addressing the concern for donation storage, I developed a low profile cart that can be stowed away when not in use, and placed directly in the walk-in refrigerator when standardized kitchen pans full of food are being set aside for donation.
Sketch Ideation
Prototyping
allows affordable durability
for base of telescoping handle
that fits industry standard pans
to log donation size for tax benefits
secures donation to the cart
Part Two: The App
The app component of the delivery system helps restaurants find food banks and pantries to partner with, ensures the safe transportation of food and tracks the tax credit value recieved for the donations.
Wireframing
Prototyping
The System
to stabilize temperatures during transit
to enable compact storage
allows telescoping handle to adujust
to fit industry standard pan size
to post donation size for delivery
for comfortable lifting and edge protection
for neoprene insulator when not in use
to secure donation pans firmly to cart
attaches to opposing side of the cart
releases tension for unloading donation
The Delivery Project
Remove the cart from storage
In the cooler, stack the donation
Tare pan weight and weigh the donation
Post your available dontation
Partner finds and grabs the donation
Ensure that your donation was recorded
Strap the donation securely to the cart
Lift the handle and insulate the donation
With the handle down, transport the donation